000 00332nam a2200133Ia 4500
008 240913s9999||||xx |||||||||||||| ||und||
082 _a380.1 SRI/S
100 _aR Srinivasan
245 0 _aService Marketing The Indian Context
250 _a1st Ed.
260 _bPrentice Hall Inc
_aNew Jersy
_c2004
300 _a243
942 _cBKS
999 _c9304
_d9304