000 00306nam a2200133Ia 4500
008 240913s9999||||xx |||||||||||||| ||und||
082 _a650 BPO
100 _aNULL
245 0 _aBPOs Processes and Challenges
250 _aNULL
260 _bICFAI bOOKS
_aHyderabad
_c2008
300 _a260
942 _cBKS
999 _c11772
_d11772